Returns & Exchanges
At MOVA, we want you to be completely satisfied with your home decor and furniture selections. If a piece isn't the perfect fit for your space, you can return it within 30 days of delivery for a full refund or exchange.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return.
- 2.Prepare the Package
Carefully repackage your items in their original MOVA packaging to ensure they are protected during transit.
- 3.Ship It Back
Print the prepaid shipping label provided via email and drop off the package at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.
