Frequently Asked Questions

Everything you need to know about bringing MOVA into your home.

What is the typical shipping timeframe for furniture orders?

Most of our home decor and furniture items are processed within 2-3 business days. Depending on your location, standard delivery typically takes between 5 to 10 business days.

Do you offer international shipping?

Currently, MOVA ships to the contiguous United States and Canada. We are working on expanding our logistics to support international shipping in the near future.

What is your return policy for home goods?

We offer a 30-day return window for all unused items in their original packaging. Please note that a restocking fee may apply to large furniture pieces.

Are your products covered by a warranty?

Yes, all MOVA furniture pieces come with a one-year limited warranty covering manufacturing defects and structural integrity under normal household use.

How can I track the status of my order?

Once your order ships, you will receive an email with a tracking number and a link to our carrier's portal to monitor your delivery in real-time.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and flexible financing options through Affirm for larger purchases.